Fun With The Phone

Posted on | October 29, 2010 | 5 Comments

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Me: “XYZ Law…This is Paralegal.”

Client: “I’m not happy!”

Really?  Me either, but do I call you at your job and tell you this?

Me: “And why is that?”

Client: “I don’t know the account number for my bank account!”

Me: “Okay…have you tried calling your bank?”

Client: “ I did that and I ended up talking to somebody in India! Can’t you just tell me?”

Me: “Well, we do not have your bank account on file.  Plus, this is a 4 year old case and we don’t keep that kind of information. I guess you could find it if you went to your bank’s website.”

Client: “Oh great! Could you do that for me?”

Me: *sigh*

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Comments

5 Responses to “Fun With The Phone”

  1. LifeintheLPA
    October 29th, 2010 @ 5:29 pm

    It sounds like the lady that called our office and asked for assistance on how to attach her resume an email in order to apply for a legal secretary position. *smacks forehead*

  2. Newbie
    October 29th, 2010 @ 7:44 pm

    That is a great way for her to show how qualified she is, right? Isn’t asking inane questions about things she should already be able to do one of the things that sets her on top of the heap? Then again. . .

  3. Fun With The Phone – Paralegal Hell « judicial system report
    October 29th, 2010 @ 7:33 pm

    […] the rest here: Fun With The Phone – Paralegal Hell Related Posts:Fun With The Clients From Downstairs – Paralegal Hell […]

  4. you and the law » Fun With The Phone – Paralegal Hell
    October 29th, 2010 @ 8:16 pm

    […] from: Fun With The Phone – Paralegal Hell Tagged with: [ account, account-number, and-tell, bank-account, call-you, client, have-you, […]

  5. Fun With The Phone – Paralegal Hell « Law Yarns
    October 29th, 2010 @ 10:04 pm

    […] here: Fun With The Phone – Paralegal Hell Related Posts:Fun With The Clients From Downstairs – Paralegal Hell […]

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